This job ad has been posted over 30 days ago...
31
applicants
Team Leader/ Supervisor
at iEnergizer BPO Limited in Quatre Bornes, Mauritius
iEnergizer is UK based, a third party integrated business process outsourcing (BPO) solution company established in 2000. iEnergizer currently services three primary sectors; BFSI, media and entertainment & telecommunications.
The Group operates from four delivery centres in India and one in the US, from where it services end customers predominantly based in the US, India and Australia. The Group provides BPO, business solutions and products to B2B, consumers, institutional and reseller markets. The Group’s clients are blue chip corporations including investment and commercial banks, leading diversified financial services companies, insurance companies, mortgage houses, utilities, healthcare, large global outsourcers, on-line games and entertainment companies. The Group has significant traction with its customers as it is deeply entrenched into client processes, often providing business critical services.
Desired Candidate Profile
Communication Skills
• Excellent written and spoken English and French skills and an ability to compose a grammatically correct, concise and accurate written response
• Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
Experience of email/ chat process.
Worked for call center or understanding of international operations a plus
Proven people & process management skills.
Ability to handle high pressure situations and multi-task
Excellent analytical and conceptual skills.
Proven team leadership and people management skills.
24/7/365 availability, including willingness to work on weekends, nights and outside of the "standard" work day (as required)
Job Description
iEnergizer BPO Limited is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Pilot Team in Mauritius.
YOU CAN MAIL YOUR RESUME DIRECTLY TO BHUPENDER.MEHTA@IENERGIZER.COM
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Published at 14-06-2011
Viewed: 697 times
Viewed: 697 times